IT Support

Business, IT Support

5 Essential Features of a Successful Intranet

A company’s choice to integrate an intranet into their office infrastructure can be of great and, importantly, controlled benefit to the workforce’s communication and shared knowledge resources. Data sharing within the confines of a firewall, yet still with greater web access outside of this safeguard, is at its foremost reassuring to the organization that any sensitive information cannot be accessed outside of the company, yet still the workforce is not shackled by limited web access.

IT Support

Microsoft Won’t Patch Internet Explorer if you’re Running XP

In time, everything moves on, becomes updated, and eventually the old stuff just has to be chucked out to make way for the new. And so it is with Windows XP. Now 13 years old, Microsoft have announced that they will no longer be continuing to support the operating system so as they can better focus their efforts on future developments. Support for Windows XP officially ended on the 8th of April this year.

IT Support

Introducing Swift – Apple’s New Programming Language

At a recent developers conference, Apple revealed its new iOS 8. This was met with mostly favourable responses and the current beta test is being used by a number of developers. The new iOS will be generally released sometime in Autumn this year.

That’s not all of the news to come from the Cupertino based company, and it seems that Apple is addressing its programming language. The Worldwide developers conference saw the introduction of Swift, which is widely regarded as an attempt to keep developers onside. Google’s Android OS is gaining market share and so Apple needs its own innovative approach to combat its rival’s success.

IT Support

How to Boost Your Wireless Signal

Wi-Fi strength is important to ensure that your business is always connected to the internet. Cumbersome Ethernet wires snaking around your office merely get in the way and with wireless speeds becoming much quicker the advantages to a wired connection are dwindling.

It can however be infuriating to have a Wi-Fi network set up but be unable to connect at the speeds that you expect and require. If your wireless network is struggling to meet the demands of your network then there are some options to boost your wireless connectivity, without changing routers and providers.

Wireless networking technology is pushing more and more users away from wired options due to its convenience. Users however are also aware that a Wi-Fi connection can be frustrating and fickle. If you’re unfortunate enough to be a victim of a poorly functioning network, there’s no need to suffer in silence. Here are a number of tips to boost your wireless range, connectivity, and browsing speed.

Upgrade your network

Wireless-G (802.11g) is currently the most common Wi-Fi network but it’s not the fastest or even the most up to date. Wireless-N is the next step and for users that are able and willing, upgrading to this option is recommended.

IT Support

A Rough Guide to Choosing Antivirus Software

If you’re a business working with any kind of private information – be it of your customers or your employees – then it’s essential that you have antivirus software installed on your business network. Digital crime is becoming increasingly sophisticated, and the very nature of the crime means that antivirus providers have to be reactive. Because of this, often the most important feature of antivirus software is that it updates regularly, ideally in real time.

There are plenty of antivirus options available to businesses, and it can be frustrating sorting through the pros and cons of each, so here’s a quick breakdown of some of our favourite antivirus software to make your decision easier.

What’s your budget?

The first decision that you have to make is whether you’re going to be able to pay for your antivirus or whether to go with a free package. Just because a product is free doesn’t mean it’s not secure – many of the free antivirus offers the same defence as paid alternatives – but it often means they only offer you defence. Paid options will often include other features such as password protection and file clean-up. So if you’re a small business or want to save money, quite often free antivirus may be enough for you. If you’re handling very sensitive information though, or have the money to splash out on more features, it’s worth considering the paid options as well.

IT Support

Social Media and Cyber Security

Everyone who has any sort of online presence uses social media sites. This can be a useful way to promote content, increase exposure, and network with your peers. However, the increasing usage of sites like Facebook, Twitter, and Google+, come with its own set of problems, namely: online security.

Many new employees in the global workforce feel that personal and private lives are increasing the security challenge for businesses. This is most evident in social media and this is often accompanied by a low regard, or even a total disregard for privacy concerns.

Nearly 91% of Generation Y students and workers believe that the age of privacy is gone and a third of that percentage are unconcerned about the data that is captured about them. This is according to the latest Cisco Connected World Technology Report.

“More Generation Y workers globally said they feel more comfortable sharing personal information with retail sites than with their own employers IT departments.”

IT Support

Making Office 365 work for you

Microsoft’s latest move to the cloud has seen all of its Office programs make their way online. The software giants are also offering a not inconsiderable discount for students attending and going into university. This means that it will soon be in your interest to upgrade to Office 365, if you haven’t already, as your workforce begins to expect it.

This shouldn’t be seen as a bad thing however. This new offering comes with some very useful features and benefits that you can harness to your company’s advantage. First and foremost, the fact that Office is now running in the cloud means that Microsoft is now taking a lot of the burden for maintaining that software and, more importantly, security. This frees up your IT staff to do other, more essential, work and gives your administrators a deeper understanding of exactly what is going on with the software.

A quick warning, if you’re running Windows XP (and if you are, you need to think about updating), then you won’t be able to install the local files for Office 365 (Office 2013) and will have to rely on the web-based service.

IT Support

Increase your Productivity using Windows 8.1

Windows 8.1 hasn’t exactly been met with acclaim, instead it has become one of the most maligned version of Windows and an OS that many are loathe to adopt. However, there are a number of new additions to the interface that, if used correctly, could make the jump to Windows 8.1 more appealing.

So for those of you who have the OS or for those who are interested in getting it, here are some tips to help increase productivity on Windows 8.1.

Search everything

The Windows 8.1 search tool doesn’t just scan your system, but instead it’s now integrated with Bing. This means that it delivers internet results and sometimes even Wikipedia inspired summaries of whatever you’re searching for straight to your desktop.

If you want to give it a go, launch the Charms bar and type in your keywords – this will bring up the search box on the right of the screen. Hit enter and you’ll see any matches in your own documents, media library links, and you’ll get online links to explore as well.

There’s more increased functionality and if you swipe left (or spin the mouse wheel) you’ll find even more pictures and links. Clicking any of these links will take you to the webpage. You can effectively use the charms bar as a Bing search bar.

Scroll to Top